Join Date: Dec 2006
Location: Southern Maryland
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Yeah, be careful. I had the tires on my 3s replaced March of '06 by Mr. Tire and they scratched all 4 rims on every single spoke, putting a gouged line on each one about an inch or so in from the lip of the rim. They tried to tell me that they couldn't have possibly done it but after making them take the wheel off and lining it up on their mounting machine they came back and said yeah it could have probably done it. And just to get them to confirm that took almost 2 months of fighting. They initially wanted to pay me back for the damages with store credit. I told them no because I only come to the for tires, rotation/balance, and alignment. And since I had the tires replaced on both cars within the past 6 months, what would store credit do for me.
After that it took until December of '06 to this January to actually get any compensation for it. They initially wanted to just "repair" the rims by repainting but I wouldn't accept it unless they can ensure me the repair would look and last as good as if not better than OEM. They weren't sure if it would, besides they couldn't find a shop that would do it. Then they offered to replace them but I wanted them to replace them for OEM. What did they do? They went to an aftermarket company that works with insurance companies that specializes in "refurbished" wheels. So I would get a wheel that looks like mine but may have been made by someone else or was damaged previously then fixed later.
They cut me a check for about $900 to get the work done. I was unsatisfied with this since I wanted them to replace them for the exact ones that Mazda sells (the exact ones on my car), but it would cost around $1800 to replace all 4. Also they were to replace the valve stems with this and I noticed on the estimate that they put the valve stems down as aftermarket solid stems instead of the TPMS stems that they were, which I called and fought about but didn't get anywhere (they told me that if they got replaced and their check didn't cover it to pay out of my pocket and submit them the receipt and they would compensate for it).
Needless to say, after fighting with them for almost a year, I decided to keep the check and cash it and not get the wheels done. I was tired of fighting on the phone with someone out of state. The wife said she didn't mind the scratches, but I did. Oh well, I basically put the money into buying the 6s to replace my POS 94 Taurus. Who would have thought that getting something as simple as tires can turn into such a fiasco. This is why I prefer to do my own work or have the dealer work on it, but I figured tires and alignment is simple so how can they mess it up. I was wrong.
I am now in the situation of needing my tires rotated/balanced and possibly need an alignment. I was thinking of going to the dealer but they want $60 to balance/rotate the tires and $100 for alignment while some of the local shops here will charge only $20 for rotate/balance and $70 for alignment after coupon. Do I pay the extra money and have the dealer do it or do I take the chance from a local shop and save $60-$70?
2007 Mazda6s GT 5-Door, Tungsten Grey (Auto, 6-speed) :
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1/4 Mile: 15.609s @ 89.69 MPH <-- MIR, 3/1/08. Burnout done for traction, Brake torqued around 1700RPMs, Wheelspin off the line. Low trap time due to Cyl #6 misfire.
0-60 MPH (60.3 actually): 6.45s <-- Timed with MSD DashHawk (TCS off, D Mode, no brake torque, some wheelspin off the line). Repeatable. Time should improve with better launching and better tires.
Dyno/Tune (Conservative timing adjustment) 1/26/08 ---> 182.53 HP / 172.33 TQ at the wheels (SAE format)