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post #1 of 10 (permalink) Old 07-16-2018, 02:05 PM Thread Starter
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Mazda 3 CPO Clutch

A friend of mine recently bought a CPO "3" Touring with a stick, and a couple of thousand miles later (still WELL within the 60k powertrain warranty) the clutch blew up. Mazda is calling it a "wear item" and I told her to shove that Bee-Ess up their rear sideways, as while it may well be a wear item unless they utterly failed to inspect anything on said "CPO" car there's no way that the clutch failed due to normal use in well under 60,000 miles.

Now if the previous owner was a boy racer and liked to fry the clutch, well, then maybe -- but then that's STILL on Mazda since it was a CPO vehicle. If she'd owned it for a couple of years, ok, maybe it's her -- but in a couple of MONTHS? No way.

Either that clutch was defective from the factory or they failed at their "CPO" inspection and the car was sold back to them with a fried clutch. Either way the replacement damn well ought to be on Mazda.
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post #2 of 10 (permalink) Old 07-16-2018, 02:25 PM
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Is there a way of viewing clutch lining thickness? What about a heat-blued, possibly heat-cracked flywheel or clutch cover? I guess what i'm saying or asking is whether a mechanic can really assess clutch condition other than the while-you-drive typical tests. Strikes me that this is the issue facing a buyer of a manual transmission car, at least vis vis the clutch. Now synchro problems - they are easy to detect...

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post #3 of 10 (permalink) Old 07-16-2018, 02:54 PM
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Quote:
Originally Posted by tickerguy View Post
A friend of mine recently bought a CPO "3" Touring with a stick, and a couple of thousand miles later (still WELL within the 60k powertrain warranty) the clutch blew up. Mazda is calling it a "wear item" and I told her to shove that Bee-Ess up their rear sideways, as while it may well be a wear item unless they utterly failed to inspect anything on said "CPO" car there's no way that the clutch failed due to normal use in well under 60,000 miles.

Now if the previous owner was a boy racer and liked to fry the clutch, well, then maybe -- but then that's STILL on Mazda since it was a CPO vehicle. If she'd owned it for a couple of years, ok, maybe it's her -- but in a couple of MONTHS? No way.

Either that clutch was defective from the factory or they failed at their "CPO" inspection and the car was sold back to them with a fried clutch. Either way the replacement damn well ought to be on Mazda.

I would advise your friend to contact Mazda directly. As a CPO, the dealership is claiming the car is 'like new' and that all wear items were inspected and rated as new. For a clutch to burn that quickly means the dealer didn't do the full inspection. I had a co-worker who bought a CPO Impreza from a SoCal Subaru dealer. Found out the car had sustained previous crash damage, which would disqualify it as a CPO. Dealer told him to pound sand. He called Subaru corporate and they refunded him full contract price with tax.
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post #4 of 10 (permalink) Old 07-16-2018, 04:06 PM Thread Starter
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Yep -- that's exactly what I told her to do.

Start with the stealer and if no joy call Mazda Corporate. If the clutch was fried by the previous owner badly enough to blow up THAT fast then a quick look would CERTAINLY have found it. Driving it should have too; nail the throttle in 5th through max torque and I BET it would have slipped.

They simply didn't look.
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post #5 of 10 (permalink) Old 07-16-2018, 04:15 PM
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Quote:
Originally Posted by tickerguy View Post
Yep -- that's exactly what I told her to do.

Start with the stealer and if no joy call Mazda Corporate. If the clutch was fried by the previous owner badly enough to blow up THAT fast then a quick look would CERTAINLY have found it. Driving it should have too; nail the throttle in 5th through max torque and I BET it would have slipped.

They simply didn't look.
Playing devil's advocate . Do you really know how hard your friend is in her clutches? Two minths, hell a week is long enough to fry a clutch if your riding it or slipping it too much. The wear from the previous owner could contribute to premature wear, but depending on how gentle or hard she is on the clutch, could have put it ok ver the edge. IMO.

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post #6 of 10 (permalink) Old 07-16-2018, 05:05 PM
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Moving this to a different thread, since it's a different topic...

In order for your friend to have a legitimate case, there needs to be a "master sheet" or "checklist" that Mazda uses to certify their used vehicles. If inspection of the clutch is on there (who knows? It may not be...), then they have at least partial blame. But ocramida is right, who know just how far gone the clutch was before the new owner took possession of it? I've heard of clutches slipping due to many different causes... Maybe she slipped it too much when it was very hot... A hard shift on a weak part of the flywheel... As ocramida said, maybe she did something that "broke the camel's back" for lack of a better analogy...

And remember, whether it's a CPO or your next-door neighbor, buying used is a risk. Hell, buying new is a risk! Sh!t happens.


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post #7 of 10 (permalink) Old 07-16-2018, 10:13 PM Thread Starter
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Oh definitely.

I about crapped when she told me what they wanted to change it. It's undriveable right now; it burned up entirely on her. The stealer wants $2,300 to fix it, which is outrageous -- yeah, it's always a bear of a job on a FWD car, but I have the shop manual for the "6" and it's no worse than my Jetta, which I could do in a day's work in my garage with no lift. In a proper shop with a lift it's faster, of course.

COULD she have smoked it? Possibly, but I doubt it. She doesn't drive like Speed Racer; I've been in the car with her. I bet it was slipping when she got it, and she didn't catch it. Once that starts unless you realize what's going on and are REAL careful it doesn't take long at all before it burns up on you, which is exactly what happened.

My Jetta has 240,000 on the *stock* clutch, and I taught my kid to drive on that car! She owns it now, is 21, and it is STILL on the factory clutch. My "6" has 140k on it and not hint of trouble. There's no reason you can't get 250k+ out of a factory clutch IF you treat it reasonably well.
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post #8 of 10 (permalink) Old 07-17-2018, 07:05 AM
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Clutch Problems and Warranty Headaches | Mazda Problems

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post #9 of 10 (permalink) Old 07-17-2018, 08:43 AM Thread Starter
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Hmmmm...... The way she said it failed sounds suspiciously like this...

I wonder if the underlying problem here is a bad release fork pivot (or fork) that is hanging up leaving the clutch not-completely engaged, or something similar in the hydraulics (that results in the fork not coming all the way back out.) That will destroy any clutch VERY quickly if it happens.....

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post #10 of 10 (permalink) Old 07-17-2018, 10:49 AM
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Quote:
Originally Posted by Mitchapalooza85 View Post

God, I hate our vague arbitration laws. After reading that link and, specifically, the initial rulings, it's a wonder anyone has warranty rights for this kind of thing. Cards are definitely stacked in the manufacturer's favor.
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