Long time lurker, first time poster.
Title says it all.
I have a 2014 Mazda 6 Touring, which I took in for a oil change, and tire rotation. I got the car back mind.une, and have put 14k miles on it.
I was driving home from the dealer yesterday, after the oil change, and I thought the car felt like it was running rough, but chalked it up to a bumpy road. In retrospect, I should have pulled over and checked the oil. I live about 45 miles away from dealer.
Today I took it out and drove for a few miles, and the noticed again that the car felt like it was running rough. I turned around and drove it back to my house (+4-6 miles). When I popped the hood I was treated to a complete mess. The mechanic had forgotten to replace the engine oil cap (it was sitting right next to it), and oil covered the entire top the engine, the pad under the hood, and the back of the engine bay. Many of the hoses were splattered in oil, and looking down into the engine revealed that it was also drenched in oil.
I checked the oil and nothing registered on the dip stick (hot). This just happened so I am going to check it again in 20-30 minutes to see where it is at. So now I am at the point where I am wondering what I should do.
I called the dealership and they had me call roadside assistance to get the car towed to them. They are also bringing me a loaner tomorrow. They said we could talk about options once they have had a chance to look at it. I am thinking though, that if the car was running rough enough for me to notice, there is a high probability that irreparable damage has been done to the engine
I feel like the best compensation I can hope for is an extended warranty. It leaves me feeling like all I want to do is unload this car now, since it seems like a ticking time bomb.
What do you guys think? What options do I have available? And should I appeal directly to mazda?