Join Date: Oct 2006
Location: Beijing China
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The customer will get a 2 years' full guarantee.
a.The best way: The guarrentee/aftersale service will be carried out locally of cause. So it is very important for us to find agents locally.
b. Or we can send the new one directly to the customer in case of malfunction. That'll be OK for us because our product has been strictly tested. The probability of malfunction is low enough, it gives us the confidence to do so. We started the LED tail for VOLKSWAGEN JETTA\ GOLF more than 8 months ago, and there has been more than 200 customers, but there is no product need repair until now. Also this gives us confidence.
c. Finally, LED is a long life product itself.