Join Date: Oct 2003
Location: Phoenixville, Pennsylvania
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I agree, the lifetime warranty I have with Xtec/RPM is great...but now I am having repeated issues with a bad ballast and a replacement ballast that is also bad, which I couldn't find out until I took the front bumper off, swapped out the ballasts, verified the wiring and flipped the switch (i.e., when I tried to turn on the light with the replacement ballast, nothing happened!). Talk about a waste of time! So yeah, they will replace your kit if it goes bad, but how many times do they have to replace it until you get one that works?
Maybe this is an isolated incident, and hopefully the next replacement they send me will actually work, but holy hell it is getting to be ridiculous!
I wouldn't buy a car with a 1,000,000 mile bumper-to-bumper, wearable parts included, warranty if it broke down every two weeks.
**EDIT** This is not intended as a flame on RPM/Xtec...they seem like great guys who stand behind their product, and as I said this is probably an isolated incident. This is merely commentary on Lifetime warranties, from the point of view of someone who is having to take advantage of it multiple times.
Old Car --> 2003 Mazda 6s 5MT, Sport Package, some goodies
Current Car --> 2006 Nissan 350z 6MT, some goodies : )