Join Date: Sep 2013
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Opening BB Emails - worked for 24 hours then stopped
Am dealing with the dealership now on this. BB device downloaded emails perfectly for 24 hours. Was able to open them to either read them or have them read to me. Next day, the email messages mixed words with 'code/numbers' but were readable and could be read. Next day, the downloads were as SMS text message format. Next day, while the emails were downloaded they failed to open; this continues to be the case.
Dealership took the car for the day and disconnected/reconnected the battery. This failed to fix the problem. Service folks are baffled - are saying that they might need to replace the module. Tech support not helpful for Mazda's own Service folks. Pretty frustrating.