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post #21 of 44 (permalink) Old 10-10-2018, 06:57 PM
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Quote:
Originally Posted by b1lk1 View Post
1. It is unlikely the muffler hurt the converter.
2. Unless you have lots of spare time and money, court is neither fast nor cheap.
3. Dealer will laugh at you for Magnusun act. The DEALER did not void the warranty. Mazda has refused to fix it because the dealer asked Mazda if they would be reimbursed and Mazda said "You told us the exhaust was modified, NO CLAIM!"
4. I never said they voided the entire warranty for a modified exhaust. WHat they DID void was anything exhaust related. They could likely even void future engine claims because of the modified exhaust.
5. NEVER EVER EVER EVER bring a car that is under manufacturer's warranty in for service WITH NON FACTORY PARTS!!!!! They legally can and will deny any claims for things you modified.


You can dream that threatening legal action miraculously gets you new parts or you could find a local independent mechanic to fix your car for a cheaper price. The dealer and Mazda, no matter where you go now, will pay for that repair. Your car is in their system as being at a dealer's service bay with modified parts. No matter what sounds "right and fair" or any Magnuson act says, no manufacturer is liable for repairs to systems you touched. In fact, I bet this car is also blacklisted for fuel/emissions repairs in the Mazda system already.



Life isn't fair, but NEVER modify a car under warranty unless you return it to FULL STOCK before bringing it in for warranty repairs.
This is incorrect on so many levels. I'm sorry, but this hearsay of yours has not proven itself to be true in the real world.

I've even worked WITH the Mazda dealership where I bought my MS3 to discuss what modifications I was doing, how they would go about with future warranty claims and what I was willing to modify based upon what they were going to void or stand behind.

Had a turbo-back exhaust, no catalytic converters of any type, 02 simulator (highly illegal), and modified suspension. They STILL covered the fuel pump, fuel filter and head gasket issues, plus a few other minor things.

9 cars and 2 parking spots, this doesn't make any sense.
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post #22 of 44 (permalink) Old 10-10-2018, 06:59 PM
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Quote:
Originally Posted by El Leon View Post
This is incorrect on so many levels. I'm sorry, but this hearsay of yours has not proven itself to be true in the real world.

I've even worked WITH the Mazda dealership where I bought my MS3 to discuss what modifications I was doing, how they would go about with future warranty claims and what I was willing to modify based upon what they were going to void or stand behind.

Had a turbo-back exhaust, no catalytic converters of any type, 02 simulator (highly illegal), and modified suspension. They STILL covered the fuel pump, fuel filter and head gasket issues, plus a few other minor things.

You are out of your mind.


Removing a catalytic converter is a federal crime.


Any licensed mechanic caught working on a car with converters removed loses their license. You're trying to say that a dealer would chance losing their license to work on your car? Yah right.


I'm done with this thread now, it is obviously going nowhere.


I no longer believe ANYTHING you type or say, you are full of shit.

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post #23 of 44 (permalink) Old 10-10-2018, 07:02 PM
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lets see them dealer work orders where they gave you free parts with a illegally modified car.

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post #24 of 44 (permalink) Old 10-10-2018, 07:10 PM
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Quote:
Originally Posted by b1lk1 View Post
You are out of your mind.

Removing a catalytic converter is a federal crime.

Any licensed mechanic caught working on a car with converters removed loses their license. You're trying to say that a dealer would chance losing their license to work on your car? Yah right.

I'm done with this thread now, it is obviously going nowhere.

I no longer believe ANYTHING you type or say, you are full of shit.
They weren't tasked with working on the exhaust, they replaced a fuel pump and had ZERO issue with doing so. Sorry, but I just don't know what you're on about or why you're so bent out of shape. Speeding is a crime, talking on your phone while driving is a crime, does that mean jails are full of speeders and cell phone users?

It doesn't mean that a dealership tech is somehow going to lose their certification for doing warranty work on unrelated items if your car is not street legal. Now if you asked them to remove your catalytic converter clearly your request would be denied.

Sorry you're so worked up, but cursing and insulting somebody directly really isn't called for here.

As always, you can believe what you want to believe. Nobody is going to tell you differently, and I for one, really don't care what you do/don't believe. Trying to please every person on a forum ended about the time I turned 25. And that was over a decade ago now. But you CAN grow up and cut out the cursing and direct insults.

9 cars and 2 parking spots, this doesn't make any sense.
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post #25 of 44 (permalink) Old 10-10-2018, 07:53 PM
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I hate recommending this, but I work in the marketing department of a dealership group and leaving the dealership a 1-star review on Facebook gets the gears turning mighty quick every time.

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post #26 of 44 (permalink) Old 10-10-2018, 10:37 PM
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Originally Posted by MazdaMetalhead View Post
I hate recommending this, but I work in the marketing department of a dealership group and leaving the dealership a 1-star review on Facebook gets the gears turning mighty quick every time.
Yep...publicity on the internet can be a very powerful tool. Just make sure you have your ducks in a row factually.
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post #27 of 44 (permalink) Old 10-11-2018, 08:02 AM
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Quote:
Originally Posted by El Leon View Post
They weren't tasked with working on the exhaust, they replaced a fuel pump and had ZERO issue with doing so. Sorry, but I just don't know what you're on about or why you're so bent out of shape. Speeding is a crime, talking on your phone while driving is a crime, does that mean jails are full of speeders and cell phone users?

It doesn't mean that a dealership tech is somehow going to lose their certification for doing warranty work on unrelated items if your car is not street legal. Now if you asked them to remove your catalytic converter clearly your request would be denied.

Sorry you're so worked up, but cursing and insulting somebody directly really isn't called for here.

As always, you can believe what you want to believe. Nobody is going to tell you differently, and I for one, really don't care what you do/don't believe. Trying to please every person on a forum ended about the time I turned 25. And that was over a decade ago now. But you CAN grow up and cut out the cursing and direct insults.

I am 50. I have been a mechanic both private and for dealers for the last 30 years. So I have just a touch of real world experience with people storming into my shop/dealership with threats of lawyers and suing and such. 90%+ of people like that just get ignored for one. Secondly, the other 10% tend to get escorted out by police. IN the end, maybe, just maybe 5% actually get something out of the dealership. THe vast majority are soundly ignored.


Telling people to walk into a dealership and start threatening then with legal stuff is HORRIBLE ADVICE. You will get ignored. I guess you have that one dealership that is willing to work on your illegally modified cars, but I can tell you we take cars like that off the lift before turning a single wrench. It is something called liability. No mechanic/dealer in their right mind is going to help you and chance losing their license and franchise. If they actually did, good for you. I do not believe you.


Modifying a car under manufacturer's warranty will void the warranty on the systems you modified. If you modify exhaust at any point, it voids all warranty on the exhaust system, emissions controls and even the engine. I am sure you will say I am wrong, but have you ever even looked what they write on the warranty disclaimers? I can't believe you have.


As I said, this thread is going nowhere because the advice is now on the level of foolishness. The only step now is to call Mazda corporate and see if they will offer anything. You can threaten them as well, but unless you actually spend the money and file an actual lawsuit they will laugh at you. As for Facebook, that is even more laughable.



Complaining that you are being denied warranty service on a car when you modified it means you never read the terms of your warranty. The dealer gets to decide what they think could have voided it, which they all seem to do 99% of the time, and once it is reported on the dealer's computer your car was modified, it will be in all Mazda dealer's computer when they type in your VIN number. You're pretty much done, if you pin your hopes on that foolish Magnuson act then you need to get a lawyer and file a lawsuit.


I have yet to meet a dealership manager or service writer that even flinches when customers come back threatening with lawsuits. In fact, most small car lot dealers will likely physically toss you off their lots. The franchises will just call the cops and have you removed.


OP, report back with what happens if/when you demand the dealer do something. Don't listen to any of our advice, listen to what Mazda Corporate tells you. Dealers do not deny warranty claims. They submit estimates to Mazda for approval. Obviously, they try to save corporate money by looking for things that can assist them in denying claims. Mazda is your only hope.

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post #28 of 44 (permalink) Old 10-11-2018, 09:21 AM
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I don't know how the Thrush Turbo modified the sound, but I am guessing it made it slightly louder than stock.
If the dealership doesn't want to work on the car they may balk at it for this reason.



Washington State Patrol has started coming down on the Harley crowd for this very thing.

https://app.leg.wa.gov/rcw/default.aspx?cite=46.37.390
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post #29 of 44 (permalink) Old 10-11-2018, 10:30 AM
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Quote:
Originally Posted by b1lk1 View Post
As for Facebook, that is even more laughable.
Wrong. This 2018, dude.

As far as the part about most small dealers physically throwing people of their lots after they threaten to sue, that's BS and you know it! Please show me a car dealer anywhere in the first world who will physically assault their own customers with abandon. It doesn't happen. But if you can link an example within the past 50 years of a car dealer anywhere in the US or Canada physically throwing a customer of their lot and not get arrested/sued into oblivion, please share it and I'll agree with you.

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post #30 of 44 (permalink) Old 10-11-2018, 11:29 AM
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Quote:
Originally Posted by El Leon View Post
Quote:
Originally Posted by b1lk1 View Post
1. It is unlikely the muffler hurt the converter.
2. Unless you have lots of spare time and money, court is neither fast nor cheap.
3. Dealer will laugh at you for Magnusun act. The DEALER did not void the warranty. Mazda has refused to fix it because the dealer asked Mazda if they would be reimbursed and Mazda said "You told us the exhaust was modified, NO CLAIM!"
4. I never said they voided the entire warranty for a modified exhaust. WHat they DID void was anything exhaust related. They could likely even void future engine claims because of the modified exhaust.
5. NEVER EVER EVER EVER bring a car that is under manufacturer's warranty in for service WITH NON FACTORY PARTS!!!!! They legally can and will deny any claims for things you modified.


You can dream that threatening legal action miraculously gets you new parts or you could find a local independent mechanic to fix your car for a cheaper price. The dealer and Mazda, no matter where you go now, will pay for that repair. Your car is in their system as being at a dealer's service bay with modified parts. No matter what sounds "right and fair" or any Magnuson act says, no manufacturer is liable for repairs to systems you touched. In fact, I bet this car is also blacklisted for fuel/emissions repairs in the Mazda system already.



Life isn't fair, but NEVER modify a car under warranty unless you return it to FULL STOCK before bringing it in for warranty repairs.
This is incorrect on so many levels. I'm sorry, but this hearsay of yours has not proven itself to be true in the real world.

I've even worked WITH the Mazda dealership where I bought my MS3 to discuss what modifications I was doing, how they would go about with future warranty claims and what I was willing to modify based upon what they were going to void or stand behind.

Had a turbo-back exhaust, no catalytic converters of any type, 02 simulator (highly illegal), and modified suspension. They STILL covered the fuel pump, fuel filter and head gasket issues, plus a few other minor things.
^^^^^
This person is either lying or delusional
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