Idiots need to stop consuming

[MadJoe]

:rant Who the fuck willingly pays a connection fee for cell phone service? The provider needs YOU, you don't need them! Don't pay connection fees and stop making it common practice for them to charge them people! This is only directed torwards those of you who willingly paid the connection fee for your cell phone, and not those that realised that it isn't you who need the cell phone, but the cell phone that needs you. STOP DOING THESE THINGS! I had a 10 minute argument with a Sprint rep yesterday because she refused to waive the fee, so I told her to have fun while I went to someone that realised they needed me more than I needed them, Verizon so far (haven't bought yet, though). Nextel will also waive it I believe. This applies to ALL fees for installation of a service, or connection of something that you are going to be paying for on a monthly basis. I have never paid a connection fee for my cell phone, my home phone, or an installation fee for cable (had the same argument with them but they saw it my way eventually) or any other service YOU PAY FOR. How rediculous is this? We don't need this shit, they need us to use their shit! Damn it people.

Joe

[csweeney]

that's cool. i usually sign up only if it's free. I haven't paid a connection fee in a while (and I use Sprint). LOL

[SQMazda 6]

this is great... i work for a nextel dealer .. and i get customers like you all the time ... even though i work for a service center .. oh well .. people dont understand that if they bought there phone 6 months ago .. from some where else or even here for me to fix it, it is usualy 35 bux.. they get all crazzy "is there not a warranrty on my phone " screw that .. SEND it to moto.. and wait 3 weeks .. they freek out .. so who is suspost to pay for me? then they think ? hum.. NEXTEL .. NOPE i wish i would get paid more i think!

Hell i agree with you Mad joe but hell i deal with stupid customers every day!

Chris

[MadJoe]

Originally posted by SQMazda 6


* * * * * * this is great... i work for a nextel dealer .. and i get customers like you all the time ... even though i work for a service center .. oh well .. people dont understand that if they bought there phone 6 months ago .. from some where else or even here for me to fix it, it is usualy 35 bux.. they get all crazzy "is there not a warranrty on my phone " screw that .. SEND it to moto.. and wait 3 weeks .. they freek out .. so who is *suspost to pay for me? then they think ? hum.. NEXTEL .. NOPE i wish i would get paid more i think! *

Hell i agree with you Mad joe but hell i deal with stupid customers every day!

Chris

I'm not talking about broken phones though, I'm talking about buying a phone and starting my service with a provider all in one shot ($150+ for the phone and $50+ a month for a year or two of service minimum) and these asshats have the balls to ask me for 35 more dollars to "connect" my phone that I just bought FROM THEM to THEIR system. Fuck that, they don't want my, or any other intelligent consumer's, business if that's the case.

Joe

P.S. Do you waive the connection fee if someone asks, or not?

[Kevin6s]

Nextel charged me an Activation Fee and an Account Setup fee. I got one of them refunded, I forget which though...

[speed6]

We don't need this shit, they need us to use their shit! Damn it people.

if you really think about it, it's the other way around. I work for a wireless service provider and you wouldn't believe how many people we get coming in with broken/stolen/dead phones acting like its the end of the world. "but, what am I supposed to do for the next three days without my cell phone?!, I can't live without my cell phone!". It's customers like these that allow wireless companies to charge activation fees, regulatory program fees, etc. They bitch and complain about how the service sucks and there's all sorts of bad reception everywhere but they still keep paying the bill every month even when its cheaper to pay the cancellation fee and go somewhere else. I just don't understand some customers sometimes. But oh well if they want to stay, better for me, larger bonus at the end of the year. If they want to go, oh well, as soon as they leave there will be 5 new people coming in to sign up for new service which means a fattier commission check which equals more toys for me ;)

[NoUse4Aname]

Intelligent consumers don't use cell phones at all. The whole industry is a big scam.

Closest thing to a cell phone that I would get is one of those emergency 911 only phones or some sort of prepaid phone with no contract if for some reason you really needed one.

I do have to carry a cellphone and pager for work on occasion and loathe every minute of it.

[rrhunt28]

Originally posted by speed6


* * * * * *

if you really think about it, it's the other way around. I work for a wireless service provider and you wouldn't believe how many people we get coming in with broken/stolen/dead phones acting like its the end of the world. "but, what am I supposed to do for the next three days without my cell phone?!, I can't live without my cell phone!". It's customers like these that allow wireless companies to charge activation fees, regulatory program fees, etc. They bitch and complain about how the service sucks and there's all sorts of bad reception everywhere but they still keep paying the bill every month even when its cheaper to pay the cancellation fee and go somewhere else. I just don't understand some customers sometimes. But oh well if they want to stay, better for me, larger bonus at the end of the year. If they want to go, oh well, as soon as they leave there will be 5 new people coming in to sign up for new service which means a fattier commission check which equals more toys for me ;)

That is bad business, and it will catch up to you. The cell phone market is quickly becomeing a mature market, which means there will be very little new market share to grab, they will have to fight over what is already out there, which means they will start offering better and better deals to customers to use their service. The "screw you because I can replace you" thing, will be over soon.

[timba24]

I have been raised working in the cell phone business and I do not see any decline of the market if anythign it is growing will parents buying their children phones at a younger age I have sold phones for people that were giving them to kids 10 or 11 I remember when CAR PHONEs came out they were being installed in jags and benz now there almost isnt a child in school without one. As for the whole 911 or pre-paid phones talk about gettin ripped on the dollar/min there

[timba24]

One more thing God I am Glad to be out og that business.