Rear Hatch won't open - advice needed! - Mazda 6 Forums : Mazda 6 Forum / Mazda Atenza Forum
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Old 11-14-2011, 04:03 PM   #1 (permalink)
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Default Rear Hatch won't open - advice needed!

I'm looking for advice a problem I'm having with a 2006 Mazda6 I just bought. Its a four-door hatchback (technically, looks like a traditional sedan though). Looked at and bought the car, open the hatch twice using the handle right above the license plate. Went to open it a few hours later and it wouldn't open.

I looked in the owners' manual and it said to use the key lock on the rear exterior of the hatch to open it, however, there's no key lock present on my specific model. The manual also shows a trunk release button on the bottom left of the dashboard, however, this isn't present either on my model.

I searched on here and tried two suggestions - locking and unlocked all the locks multiple times with the power door lock switch on the driver's door. I also was reading on here about a hatch/trunk getting put into 'valet' mode or something like that, and to undo that, you'd have to hold down the trunk button for a few seconds. However, I'm pretty sure my model doesn't have that button.

So I climbed into the trunk, popped off the cap covering the emergency/safety release and moved the white piece from left to right. It didn't work. I actually tried opening the trunk with the release to the left and to the right.

When I lock/unlock the doors via door switch or keyfob, I can hear the lock actuator near the hatch handle moving. However, the handle doesn't work to open it.

Anyone have any ideas? How hard would it be to take off the trunk trim from inside with the hatch closed? I thought maybe I could try that and if the trim comes off, I could inspect the actuator and linkage (if it has any) thinking maybe a linkage rod has come off the handle or the actuator.
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Old 11-18-2011, 04:20 PM   #2 (permalink)
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this happens on my 07. Check the release handle. On mine, it's stiff and doesn't spring back to the "neutral" position. Manually push the lever back towards the car and then try unlocking the doors. You should hear it unlock and then try the handle.
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Old 11-22-2011, 10:26 AM   #3 (permalink)
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The actual cable may have broken. This happened to my driver's side door. That's all I got for you. At this point, I'd just open it up and check it out to investigate.
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Old 11-23-2011, 10:49 AM   #4 (permalink)
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Sorry I didn't update, I actually did this the other day. I popped off the interior trunk panel, and was surprised to find the linkages were all in the proper places and attached as they should be. I tried using the emergency release and it was stuck. I could move it left and a small amount to the right, but it wouldn't move over enough to release the lock.

So, I checked the actual hinge/lock part and found something interesting. When I bought the car, it still had the original license plate screws (which were weak and rusted, but would not unscrew). When I went to remove the one with pliers, the head broke off and left the threaded part inside the trunk panel. I eventually drilled it out and re-tapped the hole. However, that small part of the bolt that I had drilled out had fallen into the hinge/lock part of the trunk release. So, I couldn't move the hinge away from the lock because the bolt had become lodged inside. I eventually got the bolt out and all works well now.

I was pretty happy to find that I didn't have to buy a new actuator!

Thanks for the replies.
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