please help. my apexcone hid doesnt work anymore - Mazda 6 Forums : Mazda 6 / Mazda Atenza Forum

rawdknee · 01-30-2009, 10:47 PM

hi i got my apexcone 6000k 35watt kit installed on august 08. today, my right one stopped working. we came to realize that the ballast doesnt work because it doesnt make that usual buzz sound when it warms up. i got the kit from therpmstore.com and i know i have lifetime warranty on it. can anyone guide me through this process. what do i do to get a replacement? thank you

6er · 01-31-2009, 10:09 PM

QUOTE (rawdknee @ Jan 30 2009, 09:47 PM)

Quote:

hi i got my apexcone 6000k 35watt kit installed on august 08. today, my right one stopped working. we came to realize that the ballast doesnt work because it doesnt make that usual buzz sound when it warms up. i got the kit from therpmstore.com and i know i have lifetime warranty on it. can anyone guide me through this process. what do i do to get a replacement? thank you[/b]

That would be a question for them, have to tried the "contact us"-ish section of their site?

SamSamSam · 01-31-2009, 10:16 PM

Email RPM and show them the picture of the non working item. Make sure you have your invoice number when u bought it. Then wait for free replacement. =]

rawdknee · 02-01-2009, 12:21 AM

has this ever happened to anyone here?

SamSamSam · 02-02-2009, 12:55 AM

Erm. Why is this in the 2nd generation section?

It happened to my Angel eyes I bought from RPM. Snap picture, gave them invoice, and replacement was on the way the next day.

rawdknee · 02-02-2009, 01:08 AM

what invoice? oh and sorry for putting this in the 2nd generation section. im browsing the web with my phone and i can barely see the links ahaha

jbinx · 02-02-2009, 09:38 AM

QUOTE (rawdknee @ Feb 2 2009, 12:08 AM)

Quote:

what invoice? oh and sorry for putting this in the 2nd generation section. im browsing the web with my phone and i can barely see the links ahaha[/b]

just log onto rpm and look at your order history. find your hid purchase and write down the invoice #. then use the contact button on the site(upper right on the site), and let them know your problem. they will guide you through the process after that and let you know what they need further from you(pics, etc)

01-30-2009, 10:47 PM	#1 (permalink)
rawdknee Track Racer Join Date: Jan 2008 Location: Los Angeles & Beaumont, CA Posts: 188 Thanks: 0 Thanked 0 Times in 0 Posts Groans: 0 Groaned at 0 Times in 0 Posts iTrader: 0 reviews	hi i got my apexcone 6000k 35watt kit installed on august 08. today, my right one stopped working. we came to realize that the ballast doesnt work because it doesnt make that usual buzz sound when it warms up. i got the kit from therpmstore.com and i know i have lifetime warranty on it. can anyone guide me through this process. what do i do to get a replacement? thank you __________________ 05' Mazda 6i ATX. 20% tint -- CAI -- Apexcone 6000k HID's 35W -- Tein S-Tech Lowering Springs Next In Line: Foglights? any offers?

01-31-2009, 10:16 PM	#3 (permalink)
SamSamSam Rally Racer Join Date: Oct 2007 Location: Vancouver, B.C. Posts: 1,187 Thanks: 0 Thanked 1 Time in 1 Post Groans: 0 Groaned at 0 Times in 0 Posts iTrader: 0 reviews	Email RPM and show them the picture of the non working item. Make sure you have your invoice number when u bought it. Then wait for free replacement. =] __________________ 2007 6i sedan Stormfront Grey metallic

02-01-2009, 12:21 AM	#4 (permalink)
rawdknee Track Racer Join Date: Jan 2008 Location: Los Angeles & Beaumont, CA Posts: 188 Thanks: 0 Thanked 0 Times in 0 Posts Groans: 0 Groaned at 0 Times in 0 Posts iTrader: 0 reviews	has this ever happened to anyone here? __________________ 05' Mazda 6i ATX. 20% tint -- CAI -- Apexcone 6000k HID's 35W -- Tein S-Tech Lowering Springs Next In Line: Foglights? any offers?

02-02-2009, 12:55 AM	#5 (permalink)
SamSamSam Rally Racer Join Date: Oct 2007 Location: Vancouver, B.C. Posts: 1,187 Thanks: 0 Thanked 1 Time in 1 Post Groans: 0 Groaned at 0 Times in 0 Posts iTrader: 0 reviews	Erm. Why is this in the 2nd generation section? It happened to my Angel eyes I bought from RPM. Snap picture, gave them invoice, and replacement was on the way the next day. __________________ 2007 6i sedan Stormfront Grey metallic

02-02-2009, 01:08 AM	#6 (permalink)
rawdknee Track Racer Join Date: Jan 2008 Location: Los Angeles & Beaumont, CA Posts: 188 Thanks: 0 Thanked 0 Times in 0 Posts Groans: 0 Groaned at 0 Times in 0 Posts iTrader: 0 reviews	what invoice? oh and sorry for putting this in the 2nd generation section. im browsing the web with my phone and i can barely see the links ahaha __________________ 05' Mazda 6i ATX. 20% tint -- CAI -- Apexcone 6000k HID's 35W -- Tein S-Tech Lowering Springs Next In Line: Foglights? any offers?

Remove Advertisements Sponsored Links
Mazda 6 Club Advertisement